Privacy Policy

1. Who We Are

Technolica, Inc. ("Technolica," "we," "us," or "our") is a Delaware C-Corporation headquartered in California. We develop and operate AI-powered software products across multiple industries, including architecture/engineering/construction, healthcare, music, and family storytelling.

Our products include ZoneTap AI Tools, JoyntForm, AirFlyp, The Ringer, and EchoMemoir. Each product may have its own supplemental privacy terms available on their respective websites.

2. Information We Collect

Information You Provide

• Contact information: Name, email address, company name when you contact us or create an account
• Account data: Login credentials, profile information, and preferences
• Communications: Messages you send through our contact forms or support channels
• Payment information: Billing details processed securely through Stripe (we do not store credit card numbers)

Information Collected Automatically

• Usage data: Pages visited, features used, and interaction patterns
• Device information: Browser type, operating system, and device identifiers
• Log data: IP addresses, access times, and referring URLs

Documents & Content

Our AEC products (ZoneTap AI Tools) use a zero-data-persistence architecture. Documents uploaded for analysis are processed entirely in server memory and are immediately deleted after processing is complete. No project documents are ever written to disk or stored on our servers.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our products and services
• Process transactions and send related information
• Respond to your inquiries, comments, and support requests
• Send technical notices, updates, and administrative messages
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information only in the following circumstances:

• Service providers: With third-party vendors who assist in operating our products (e.g., hosting, payment processing, email delivery), bound by confidentiality agreements
• Legal requirements: When required by law, subpoena, or other legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you explicitly authorize sharing

5. Third-Party Services

Our products integrate with third-party services that have their own privacy policies:

• Stripe — Payment processing
• Amazon Web Services — Cloud infrastructure
• OpenAI / Google AI — AI processing (no user data is retained by AI providers)
• MongoDB Atlas — Database services
• SendGrid — Email delivery

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), access controls, and regular security audits. Our AEC platform's zero-data-persistence architecture provides an additional layer of document security.

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Account data is retained while your account is active. You may request deletion of your account and associated data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

California residents have additional rights under the CCPA. To exercise any of these rights, please contact us at info@technolica.com.

9. Children's Privacy

Our products are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Technolica, Inc.
Email: info@technolica.com
Web: www.technolica.com/contact